Customer Reviews
Average Customer Review
(19 customer reviews) 58 of 60 people found the following review helpful
Beauty over function,
May 3, 2007 Renee Gleason (New York) - See all my reviews
This review is from: Staub La Theiere Round Teapot, Serves 2-4, Sunflower (Kitchen)
This teapot was at the top of my wishlist last Christmas (except in the color "le bleu"), and I was thrilled to find it under the tree! It is, by far, the most beautiful and interesting teapot I've ever seen and it dresses up my stove and kitchen even more than I had imagined. It is always one of the first things admired when someone new walks into my kitchen. It has an almost asian aesthetic which I find incredibly unique, and I love the way the handles fold down to allow you to remove the whole top. Not only is it sooooooo cool, but it's also nice to be able to get at the inside of the teapot to clean it. All the other ones I've owned had a very small top which made it difficult to clean off those hard water spots! But while this is the most beautiful and unique teapot, it is certainly not the most practical and it falls a little short in the function department. My complaints with it are the following:
1)Its terribly small girth: I have a professional Thermador rangetop...Read more
53 of 58 people found the following review helpful
Ne pas acheter de tout, de Staub.,
January 31, 2008 Theodore Kleinman (Redmond, OR USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Staub 1 Quart Teapot, Cherry (Kitchen)
Here is my experience with Staub "Customer Service" and getting them to honor their warranty. Our teapot started rusting at the edge of the lid within two months of purchase.
I contacted Staub over a month ago and still have not received my replacement teapot. I will not bore you with the numerous interactions between Staub and me but here are some of the excuses I have heard.
1. We are taking year-end inventory and you will need to wait.
2. We are short-handed and got behind because of the Y/E inventory.
3. Staub fired the person that was supposed to handle returns. At least I have an explanation as to why he never returned my phone calls.
4. Today, I received an "admonishment" from Staub that has not even seen the defective teapot.
We only accept returns on teapots once. With your teapot comes a small pamphlet with care and use instructions. If these had been followed, your teapot would not have rusted. Please make sure you follow these...Read more
30 of 32 people found the following review helpful
Utterly the best teapot you could own,
June 9, 2004 This review is from: Staub 1 Quart Round Teapot, Aubergine (Kitchen)
This is not only the most beautiful teapot I have ever used but the most useful. Being cast iron core with a luscious eggplant deep purple hue it heats fast and the water stays hot longer. The handles drop down to allow the cover to be removed, Talk about a piece of Zen art. It looks beautiful on ones stove, or table and literally everyone who has come into the kitchen and has seen it on the stove has remarked what a beautiful teapot I have, and then inquired where they could obtain one. Nice thing is they come in a colour to suit just about any decor. And because it is so hefty and well made it will probably become an heirloom in many families like French made Le Creuset and Emile Henry which in my family gets handed down generation after generation and is sought after as a gift or requested in a will. This makes a great gift for a male or a female, for a birthday, wedding shower, mothers or fathers day, graduation or just to say thank you. Yes, the price is a tad...Read more
